The pet store POS that keeps pets—and owners—coming back

You can focus on providing outstanding customer service while our POS takes the pain out of running your business.



The pet store POS that keeps pets—and owners—coming back

Turn more shoppers into loyal regulars.

No matter what your customers are looking for—food, toys, treats or grooming—Lightspeed helps you become the one-stop shop every pet owner needs.

  • Facilitate grooming appointments with work orders and appointment integrations
  • Take tips for grooming and track tipping trends with built-in reports
  • Place special orders for specialized food and toys you don't keep in stock
  • Track pet names, breeds, brand preferences, grooming services and more with customer profiles

Seamlessly sell online with an intuitive eCom solution.

Expand with eCommerce software designed to grow your business and sync to your inventory and locations from your brick-and-mortar pet shops.

  • Easily import stock and sync location information from your physical stores to your eCom shop
  • Select a theme from a range of mobile-responsive and customizable templates
  • View, edit and organize your shipments from your eCom back office
  • Make use of built-in tools to boost SEO and drive traffic to your online pet store

Bring Google shoppers in store without leaving your POS.

Reach out to nearby shoppers searching for products online with Google local inventory ads, managed right in Lightspeed. Just sync your inventory and set up your campaigns, then check on your ad insights without needing to leave your POS.

  • Be one of the top results on Google when nearby customers search for products in stock
  • Combine local inventory ads with curbside pickup through Lightspeed to adapt to changing customer behaviour
  • Automatically pause ads when products sell out to minimize marketing costs
  • Leverage ad campaign results to stay on top of changing customer tastes—measured right in your POS

Offer gift cards that work online and in store.

Improve cash flow and customer loyalty without extra fees. With omnichannel gift card management, your customers can purchase and redeem the same gift cards in store and online.

  • Manage omnichannel gift cards with no extra fees or third-party partners required
  • Sell customizable gift cards, from design to messaging to amount and more, that reflect your brand
  • Choose between paper, plastic or eGift cards, or make them all available for customers
  • Issue gift cards, transfer balances and view gift card balances and history without leaving your POS

Powerful pet shop inventory management.

Put your stock management on autopilot with a pet shop POS that makes it easy to sell anything you want. The best part? You only have to manage one inventory database for both your online and brick-and-mortar store.

  • Organize products with multiple variants like breed, size and more with product matrices
  • Upload your inventory to the POS quickly with the item import tool
  • Assign your wide and varied inventory to custom tags and categories
  • Work with one inventory database for both your physical and online store and give online shoppers live quantity on hand updates

Easy restocking with built-in purchasing.

There's nothing worse than running out of your best-selling products. Choose the POS that comes complete with all the tools you need to manage stocking preferences, vendors, purchasing and returns.

  • Manage restocking directly within your POS with built-in purchase orders
  • Save time with master orders that combine multiple vendors and locations
  • Never run out of your bestselling products with programmable reorder points
  • Manage your multi-store inventory with easy item transfers between locations
It's really a critical piece to help the growth. When we open a third store, we just have to plug in a computer, and everything's going to be there.
Susi Resner, Jungle Bob’s Reptile World

Everything you need to process sales and get paid in one place.

Accept any amount, with any card, from any issuer all with one predictable rate. No third-party accounts, no hidden fees—just fast and secure integrated payments.

Top pet store retail tools available with Lightspeed

Convert more online searches into in-store sales by boosting your ranking with Pointy.

Track hours, create schedules and manage labor costs with this staff management tool.

Sell high-quality, custom-branded gift cards designed for Lightspeed Retail POS.

Offer grooming services with appointment scheduling and management from booxi.

Get the kind of support you've always wanted.

One-on-one onboarding. Webinars, demos and videos. Unlimited 24/7 support. All totally free.

Need hardware?
We have that too.

Ours is designed to have a big impact on the way you work. Not your wallet. Start from scratch or complete your existing set with our top-quality gear tailored to your needs.

Let's talk about what Lightspeed can do for you

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